Frequently Asked Questions

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How does this work?

Essay Experts is an academic writing and research assistance centre. We help you by providing you an example of what your final paper should look like. You give us the requirements of what you're looking for and we deliver a crystal clear example paper.

How do I get started?

It's simple, start by ordering your paper online or call one of our local offices. Let us help you by inputting your order into our system.

Where do I go?

You can visit our local offices in the city of your choice, Toronto, Vancouver and Los Angeles or via the Internet. We will make sure things go smoothly for you.

What is an essay writing service?

An essay writing service provides model essays, term papers, research papers, and reports on all subjects to help college students write their own papers. Maybe you need help with original research, maybe you want help in producing a fresh perspective on a topic that is vast and complex. Maybe you need help sifting through the research that is available on a particular subject. An essay writing service is designed to provide you with a completed paper with a full bibliography, so you can meet your own writing deadlines with the help of a model paper. EVERYONE NEEDS HELP at some time or another. Essay writing services are designed to provide you with personal assistance in writing your own papers and essays.

Why should I use an essay writing service?

There are thousands of reasons for needing an essay writing service. It takes time to write a quality essay or term paper, and it takes practice to learn how to produce proper academic writing. Maybe you've found yourself bogged down with too much to do and not enough time. Maybe you're not exactly sure HOW to produce a quality paper, maybe you want to see what first-rate research looks like, or maybe you need help with an original perspective on a subject that is complicated. When quality matters, an essay writing service can be a valuable asset in helping you produce a unique view in your own writing.

Who will write my essay or term paper?

Qualified writers with at least a Masters degree will write your paper. Although the majority of our writers are PhD's they are also native English speakers. This means that their first language is English. Although we do try to charge you the absolute lowest price we can, our focus is to provide you with the absolute best paper we can with individuals we consider qualified. Just because someone has a PhD. does not mean that they can write properly. We receive countless resumes from people who like to call themselves writers from developing countries who state they are willing to work for half the price our own writers work for. Unfortunately these people passing themselves off as writers submit resumes filled with spelling mistakes, sentence fragments and much more. Rest assured, with The Paper Experts you always get the best quality along with the customer care service you expect for a lowest price we can manage.

Why does your service seem expensive?

Our company is a dedicated writing and editing service that caters individually, to each and every one of our clients, to make sure that they receive exactly what they ordered at a level they expect. Although we do have a website allowing you to order online 24/7, you can always visit our offices whenever you want to address something specific. We have a walk-in service that allows customers to visit us at our office and order from us face-to-face if they so choose. Some students like to bring in their own research and text books.

We know of some companies online that may offer similar services and may seem cheaper. However, they do not offer the customized care and extended services you can expect at Essay Experts Inc. Many of the writing services available online "exist" only in cyberspace, and do not give you the added attention and guarantee of reliability that you need to feel comfortable with the service. At Essay Experts Inc. you can expect a degree of service that is uncommon in this industry. You can visit us again and again as our office is always open during office hours, and online 24-hours a day.

Why should I choose this service when there are cheaper alternatives?

Buying from Essay Experts is a different experience all by itself. Our Academic Advisors are both knowledgeable and friendly. Once you order a paper it's handled with care and precision to be delivered on-time and containing great ideas and ultimately a great model. There are cheaper alternatives with no where near the same quality or attention to detail and customer service. At Essay Experts you only get the best. From talent to customer service no one beats us … period.

Is it legal to buy an essay from a reputable service like ours?

YES! Our papers are designed to HELP you write your own essay. It is completely legal to buy a completed paper from a research service, whether pre-written or customized. Plagiarism means you sign your name to a paper you haven't written, or take credit for ideas without indicating where those ideas came from. Buying an essay from a research service IS legal, and is often the best way to learn about writing quality essays or term papers.

What program do you write your essays in?

At Essay Experts we write all of our papers in Microsoft Word. This program has proven to be the most reliable and most popular amongst college students today.

English is my second language. Can you write a paper that is not too complicated so I can understand it?

At Essay Experts we write every paper to be grammatically sound and proper. The English level is written so any undergraduate student can understand any paper we write. We want you to understand every idea we put on paper, which is why we make it easy to understand.

Can you write in the MLA, APA or Turabian writing styles?

Of course we can, we will write your paper in whatever format you request. Just specify the writing style in your requirements.

What if my essay has a lot of requirements, will you still write it?

At Essay Experts we are ready and willing to write any essay or term paper no matter what the requirements. Our experience is vast and rich with the knowledge and background to write on any topic under the sun. Feel free to send us as many requirements as you feel is necessary to write your essay or term paper. We want you to be happy with the model we produce for you which is why we are happy to fulfill all of your requirements.

How fast can your service deliver a top quality document?

Our mission has always been to help everyone and anyone who needs help, either by editing their documents or in drafting one from scratch. This is where our speed advantage comes in - we'll deliver your document on your schedule. We understand that you have your own deadlines and that is why we don't leave things to chance. Every writer has been trained to deliver top quality service at a pace that is uncommon in the industry. We only work with the best in the business and this is evident when you receive your document. We can deliver original text or an edited document within 24 hours if that is what you request.

Can I track the status of my essay?

Of course you can. Essay Experts has a real-time tracking system that allows you to see the progress of your paper up to the minute. When placing your order you will receive details on how to enter your mailbox on our system to gain access to all these features.

Do I have to bring you my books, texts, and notes?

Yes, you can definitely provide us with course books, texts, and notes. Don't forget to let us know exactly how you want us to include the references and what format is required. Through our experience, references have been a source of many revisions.

How does your service compare to other services online?

We all know that it is so easy to set up a website today that almost any teenager can design an apparently bona fide online business. What differentiates us from our competition is our overall commitment to our clients. Our business depends on repeat clientele and referrals. We're not here for just a matter of weeks or months. We are in this business to stay, and we treat every client as if they are our most important.

How do you help students?

We provide first-class service to any student who needs an edge in today's competitive academic environment. We can edit your essay or we can custom write one for you from scratch. Every custom essay we write is meant to be used as an example, so that you can write your own with ours as a guide.

How does payment work?

When you visit our offices you have a number of different options available to you. You can pay via cash, credit card or debit card.

How long does it take?

Depending on the level and difficulty of your work it varies from 1 to 7 days. Just let us know if it is a rush project and we will see how we can accommodate you.

Can I cancel my order once placed?

Our system works very quickly. We work with a high volume of writing every week, and orders are assigned and begun immediately. Therefore, we don't allow cancellations once an order is placed. We ask that you read our policies and speak to our staff before placing your order.

Is there a refund policy?

YES! Unlike other academic writing services, Essay Experts takes pride in providing specialized and guaranteed service. All of our papers are original, and every one is complete with a fully referenced bibliography. There's MORE! Our custom essay service is fully guaranteed to meet your specifications and be completed by your deadline, or we'll revise it for FREE!

What if I don't have enough money up front, can I still place my order?

Yes, we allow for half deposits of the total value of the order. Papers are not delivered until account balances are settled and/or purchase agreements received.

What will the charge on my credit card appear as?

The charge on your credit card will appear as "Essay Experts Inc." for the amount specified on your order confirmation page.

What is a coupon code and how do I get one?

A "coupon code" is a set of numbers and letters that equate to a dollar amount or percentage discount of a particular order. There are stipulations of course when redeeming a premium code so please read the stipulations of the coupon code. Remember that the more papers you buy the more you receive a coupon code.

How can I trust you when I am ordering my essay with my credit card?

As with any site Essay Experts owns, we always go the extra mile to make sure your best interest is taken care of. Every single site we own has an order form on a secure server with 128-bit encryption, allowing you to have the peace of mind in knowing you can TRUST our service with your credit card information. When ordering on any of our sites, you can rest assured that only we receive your credit card number and no one else.

Where is your business located?

Unlike the vast number of websites on the Internet, we are NOT BASED IN PAKISTAN OR THE UKRAINE. Our company is based in North America. We want to make this very clear so everyone knows that they can reach us by dialing 1-877-974-8398. Our offices are located in Toronto and Vancouver and our writers are based out of the United States, Canada, U.K and Australia. All of our writers are Native English speakers meaning their first language is English and their experience in this matter will be evident in your essay. We are meticulous about what our writer's produce because we understand that we are only as good as the last essay or term paper we write.

Do I need to create an account before placing my order?

No. Your account is created by our system when you place your first order with us. After you have an account on our system you need to use the same account to place all future orders. Discounts and specials can only be applied to one account per client.

Is the information I give you about myself confidential?

Every bit of information we get from our clients is kept absolutely confidential. We have made significant investments to ensure our online security as well. Our policy is to not reveal any private information – such as your name or business – we don't resell your information to any third party.

How long will my account stay in the database?

We'll keep your personal information only as long as required based on the purposes for which it was collected or as long as legally mandated.

I'm a professor at a university and believe students use your service to cheat?

We provide services to help students shore up the loose ends in their own research or give them a model to follow when writing their own essays. Our purpose is not to help students cheat but rather to help them so they can connect the dots themselves and write that great essay that every professor longs to read amid the endless verbiage they must sift through when marking essays.

How do I retrieve my essay from your system?

Our system is so easy to use that anyone can do it. Simply go to the following addresshttps://www.secureonlineorder.net/essayexperts.ca/start.cgi and insert the user/pass delivered to you by e-mail. You will find that your username is your email address. Once you enter the information you should be able to access your account. Please make sure you enable cookies on your computer so our system works properly on your computer.

How do I attribute credit to your ideas when I write my own essay?

With every paper we send to you we also send information on how to properly attribute credit to our paper.

If you don't follow my requirements can I get a revision?

For up to 5 days after we upload your finished document it's easy to request a revision. Just click on the revision button on the right of your screen when you enter your mailbox and request a revision. Make sure to describe exactly what requirements we failed to follow so that we can make the appropriate changes and resend your document as quickly as possible.

How long do revisions take?

Fewer than 5% of all orders we receive require revisions – but when we need to do a revision, we treat it with high importance. Revisions can take as little as 6 hours and take as long as 48 hours depending on what needs to be done. We make it our first priority when we have a revision to complete it as quickly as possible. Please make sure you're available during the revision process to answer questions your writer has.

Can my writer refuse to revise my paper?

Our writers examine every revision request against the original requirements in the order. If the revision is outside the scope of the requirements, i.e. if you are using the revision process to add something you didn't ask for in the beginning, the writer will direct the revision back to your academic advisor to negotiate a paid revision. It's important to work with your academic advisor to ensure your requirements are complete at the time of ordering.

How much do revisions cost?

Revisions that are a result of a writer failing to address an order requirement are free. Revisions to alter the original requirements constitute a re-write that will usually cost less that the original cost to write the paper.

What guarantees do you make?

The most important guarantee we make is that all of our custom papers are 100% original. The second guarantee is that all of our writers are native English speakers and writers.

How am I supposed to use the custom essay I purchased?

The custom essay you purchase from us is supposed to be used just like any research article or book you would find at a library.

What kind of quality can I expect?

The quality of work is always at university-level English for our academic service, or at the equivalent professional level for our business and technical services. The effort we put into every document is always our top priority. We care very deeply about the quality we deliver in every document we write, as a significant portion of our business is based on return customers and referrals. We won't stop until you are happy.

What do you mean by exceptional after sale service?

Essay Experts prides itself on servicing our clients with excellence even after you place your order. We provide first class live service when you call to check on the status of your essay or term paper. You can even check the status of your paper online by logging into our system. If you have a question or concern with your paper and wish to speak to the President of the company, he is available to you right now by emailing him. We track our writers' performance and our overall customer satisfaction. We send out surveys and feedback questionnaires so that you have a say on the service you receive. Our customer care center is available to you at any time to answer any of your questions. If you need to request a revision you can do it right through your own control panel when accessing our system - no need to call if you don't want to but remember that a friendly voice is always a phone call away.

What happens if significant plagiarism is detected?

This rarely happens. If we are using text provided by a client and plagiarism is detected we will not be held responsible. Plagiarism is examined on a case by case basis. Almost every paper will show some level of plagiarism when run through an online plagiarism tracker due to quotations and paraphrasing, however proper citation of research and quotations makes this a non-issue. In extreme situations where passages are taken word for word without attribution, we offer a refund as well as our sincere apology. We do not condone plagiarism among our writers, and in clear cases the offending writer will be terminated. We take plagiarism very seriously.

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